Who We Are
This privacy policy applies to all services of ReviewCardsShop.com. We respect the privacy of our customers and website users and ensure that the personal information you provide to us is treated confidentially.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service if you use it. The privacy policy page of the Gravatar service can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible in the context of your comment.
Media
If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the site.
Cookies
We use cookies for:
- The functioning of the webshop (functional cookies)
- Analyzing visitor behavior (analytical cookies via Google Analytics)
- Remembering shopping cart contents
- Improving our services
You can disable cookies through your browser settings.
When you leave a comment on our site, you can indicate whether your name, email address, and site can be stored in a cookie. We do this for your convenience so that you don’t have to fill in these details again for a new comment. These cookies are valid for one year.
If you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted as soon as you close your browser.
When you log in, we will also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen settings cookies last for a year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When you edit or publish a post, an additional cookie will be saved by your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other sites
Posts on this site may include embedded content (e.g., videos, images, posts, etc.). Embedded content from other sites behaves exactly as if the visitor has visited the other site.
These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.
With whom we share your data
If you request a password reset, your IP address will be included in the reset email.
We only share your data with:
- Delivery services (for order delivery)
- Payment services (for processing payments)
- Accountant/bookkeeper (for administration)
- Tax authorities (legal obligation)
How long we retain your data
When you leave a comment, the comment and its metadata are retained indefinitely. This way, we can automatically recognize and approve follow-up comments instead of holding them in a moderation queue.
For users who register on our site (if applicable), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit this information.
- Order data: 7 years (legal retention obligation)
- Account data: Until deleted by user
- Cookies: Maximum of 2 years
- Analytical data: 26 months
What rights you have over your data
If you have an account on this site or have left comments, you can request an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process in our store.
What we collect and store
When you visit our site, we collect the following data:
- Products you have viewed: we use this data, for example, to show you products that you have recently viewed
- Location, IP address, and browser type: we use this data to calculate tax and shipping fees
- Shipping address: we ask you to fill in this information so that we can, for example, calculate shipping costs before you place an order and then ship the order to you!
We also use cookies to store products in your shopping cart while you browse our site.
When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information such as username and password. We use this information for the following purposes:
- To send you information about your account and order
- To respond to your requests, including refunds and complaints
- To process payments and prevent fraud
- To set up your account for our store
- To comply with any legal obligations we have, such as calculating taxes
- To improve our store offerings
- To send you marketing messages if you choose to receive them
If you create an account, your name, address, email, and phone number will be used to automatically fill in the checkout details for future orders.
In general, we store information about you as long as we need it for the purpose for which we collect and use it. We are not legally required to keep it. For example, we keep order information for 7 years for tax and accounting purposes. This information includes your name, email address, and billing and shipping address.
We will also store comments or reviews if you leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers have access to:
- Order information, such as what was purchased, when it was purchased, and where it should be shipped to, and
- Customer information, such as your name, email address, shipping, and payment information.
Our team members have access to this information to complete orders, process refunds, and support you.
We take the protection of your data seriously and take appropriate measures:
- SSL certificate for secure connection
- Encrypted storage of passwords
- Limited access to personal data for employees
- Regular software updates
- Regular security checks
Your rights
You have the right to:
- File a complaint with the Data Protection Authority
- View your personal data
- Have your personal data corrected
- Have your personal data deleted
- Have your data transferred
- Object to the use of your data
Payments
We accept payments via Stripe / iDeal. When processing payments, some data is transferred to Stripe / iDeal. This includes information necessary to process or support the payment, such as the total purchase amount and billing information.
Changes to privacy policy
We reserve the right to modify this privacy policy. Changes will be published on this page. Therefore, check our privacy policy regularly.
Contact
For questions about our privacy policy, you can contact us via:
Email: rob@reviewcardsshop.com
Phone: 0651728883
Mail: Meienshovel 14, 5571NX, Bergeijk, Netherlands
Last update: January 10, 2025
Chamber of Commerce number: 68268645