Last Updated: 7th of September, 2024
Thank you for shopping with ReviewCardsShop. This Shipping and Delivery Policy provides information about how we process and deliver your orders. By placing an order on our website, www.reviewcardsshop.com, you agree to the terms outlined below.
1. Order Processing
1.1 Processing Time: Orders are processed the same day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Be sure to check your spam folder as well.
1.2 Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review your order carefully and contact us immediately if there are any errors.
1.3 Delays: Please note that orders may be delayed due to high order volume, supply chain disruptions, or unforeseen circumstances such as weather conditions or carrier delays. We will notify you as soon as possible if your order is delayed beyond the expected processing time.
2. Shipping Rates and Delivery Estimates
2.1 Shipping Costs: Shipping costs are calculated at checkout based on your location, the weight of the order, and the shipping method selected. You will see the total shipping cost before completing your purchase. You might have free shipping.
2.2 Delivery Estimates: Estimated delivery times are provided at checkout and vary depending on your location and the shipping option selected. Typical delivery times are as follows:
- Standard Shipping: 2-3 business days
- International Shipping: 5-8 business days (delivery times may vary depending on the destination country)
2.3 Delivery Delays: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or other external factors.
3. International Shipping
3.1 International Availability: We currently ship to all countries.
3.2 Customs, Duties, and Taxes: International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the customer’s responsibility. Please check with your local customs office for further information.
3.3 Customs Clearance: Customs clearance procedures may cause delays beyond our original delivery estimates. We are not responsible for any customs clearance delays.
4. Tracking Your Order
4.1 Tracking Information: Once your order has shipped, you will receive at least a shipping confirmation email, which includes your tracking number if it was send as parcel. You can track your order directly through the carrier’s website.
4.2 Lost or Stolen Packages: ReviewCardsShop is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is lost, please contact the carrier directly with your tracking number for assistance.
5. Incorrect Shipping Information
5.1 Address Errors: Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
5.2 Failed Deliveries and Return Shipments: If a package is returned to us due to an incorrect address, refusal of delivery, or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.
6. Shipping Restrictions
6.1 Restricted Items: Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. You will be notified during checkout if any items in your cart cannot be shipped to your selected destination.
6.2 PO Boxes and APO/FPO Addresses: We may not be able to deliver to PO Boxes or military addresses. Please use a physical street address to ensure smooth delivery.
7. Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:
ReviewCardsShop
Email: support@reviewcardsshop.com
Address: Meienshovel 14, 5571NX, Bergeijk, The Netherlands